Leader of Mole Valley District Council, Councillor Stephen Cooksey said, “Last week was an extraordinary week for all of us and I would like to thank everybody in the district for pulling together and assisting each other, as we continue staying at home to stop the spread of coronavirus.
“Within the council we now have almost all of our staff working from home, they are providing vital services and virtual assistance within key areas such as Housing, Council Tax, Benefits and Business Support.
“Many of our staff are now fulfilling entirely different roles to their normal work as we partner with Surrey County Council, providing assistance via the Community Helpline – 0300 200 1008 for those who need non-emergency help. Our website www.molevalley.gov.uk is available and whilst our offices are all closed you can call us between the hours of 8.30am – 5pm, on our normal number 01306 885001.
“A letter from myself and Mole Valley’s CEO Karen Brimacombe to all residents and businesses will arrive with everyone towards the end of this week, further detailing what we are doing and how you can find out more information.
“We have confirmed that all of Mole Valley District Council’s car parks are now free of charge until further notice, with our parking attendants busy ensuring our main roads and access for key deliveries are kept clear.
“We are heavily supporting businesses. Our business support team, bolstered by other colleagues, is navigating the government’s new initiatives as they are issued. Our website is up to date with all the grants and offers that can be applied for. Please see www.molevalley.gov.uk and if you are a business, do check in daily to see what’s new.
“Residents have been contacting us about Council Tax payments, benefits and housing dilemmas and we are working at pace. We are aware that some people will struggle to pay their Council Tax and if that is you, then please do contact us to discuss this. Income from your Council Tax enables us to pay for vital services that support the vulnerable, these may be your family, friends and neighbours so if you can pay, please continue to do so as the funds for this are much needed. We are pleased that our waste services have continued to operate a near normal service, if at any stage we have to change this we will ensure it is highlighted on our website and social media.
“We thank you again for supporting each other during this unprecedented time. If you have the capacity to help others please do register via www.surreycc.gov.uk on the coronavirus pages, or call on 0300 200 1008.”