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News

New Demand Responsive Transport

Surrey County Council has launched the new Mole Valley Digital Demand Responsive Transport service for all residents who live north of the Guildford to Redhill Railway Line that passes through Dorking West and Dorking Deepdene Stations.

This new digital on demand service, which operates with accessible electric minibuses, enables passengers to book and pay for their journeys online via an App or website.  It does not have a fixed timetable – passengers decide the route of the bus depending on where and when they want to go.  The digital software dynamically schedules the journey requests, grouping journeys in the most efficient and effective way.  Passengers not able to go online to book can phone a call centre.

Journeys can be taken within Mole Valley north of the Guildford – Redhill railway line and out to the following locations:
• Effingham Junction, Dorking Main and Dorking Deepdene train stations
• Epsom and Dorking Hospitals
• Waitrose – Dorking, Waitrose – Cobham, and Sainsbury’s – Cobham
• The Westcott bus stop and the Brockham Lane bus stop on the A25 with the service operating Monday to Friday 7am to 7pm and on Saturday 8am to 6pm.

The Adult single fare is £2 for journeys under 5 miles and £3 for over 5 miles. Under 20s are half price and free bus pass holders travel free.

To register for the service and book, you simply need an email address or phone number and can do so:
• online at www.molevalleyconnect.org.uk;
• via the App: “Surrey connect” available from Google Play (Android) or the App Store (iPhone). Visit surreycc.gov.uk/molevalleyconnect for a demonstration of how to book using the App; or
• alternatively, if you can not register or book online, call 0300 123 7751.

The extension of this scheme to the remainder of Mole Valley is expected when resources permit.